Effective Date: 02/04/2025
Granviex (“we,” “our,” or “us”) is committed to protecting your personal information. Our goal is to connect homeowners with qualified flooring services in their area while safeguarding their data. This Privacy Policy outlines how we collect, use, and protect the information you provide through our lead forms, website, or other interactions. If you have any questions about this policy or need assistance accessing it, please contact us using the details provided below.
1. Information We Collect
When you interact with Granviex, we may collect:
Personal Information: Name, phone number, email address, physical address, and any details provided during lead form submissions.Project Information: Details about the type of flooring service or project you are seeking.Usage Data: Device details, IP address, and browsing information related to your interaction with our platforms.
2. How We Use Your Information
We do not sell, rent, or share your personal information or lead data with third parties for marketing or solicitation purposes.
Your information is used strictly for internal operations, including communication, customer support, and service fulfillment. Access to your data is limited to authorized personnel and service providers who are contractually obligated to maintain confidentiality and use the information solely to support our services (such as CRM management, system maintenance, and operational support).
We may only disclose information if required to do so by law, regulation, or legal process, or if necessary to protect our rights, safety, or property, to comply with legal or regulatory requirements, such as those set forth by the Federal Communications Commission (FCC).
3. Consent to Contact
By providing your phone number and/or email address, you acknowledge and consent that Granviex and/or Granviex may contact you for free consultations, including through automated dialing systems, text messages, or prerecorded calls, subject to applicable FCC regulations. Consent is not a condition of purchase, and you may opt out at any time by contacting us directly or following the instructions provided in the communication.
4. Data Retention
Your information will be retained only for as long as necessary to fulfill its intended purpose or comply with legal obligations.
5. Data Security
We implement industry-standard security measures, such as encryption and secure data storage, to protect your personal information. However, no system is completely secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights regarding your personal information, such as:
Access: Request access to the data we hold about you.Correction: Request corrections to inaccurate or incomplete information.Deletion: Request deletion of your information, subject to legal requirements.Opt-Out: Unsubscribe from communications by contacting us or using any automated unsubscribe mechanism provided.
To exercise these rights, contact us using the details provided below.
7. Accessibility
We are committed to ensuring this Privacy Policy is accessible to all users. If you encounter difficulties or require it in an alternative format, please reach out for assistance.
8. Policy Updates
This Privacy Policy may be updated periodically. Changes will be posted on this page with an updated effective date. We encourage you to review it regularly.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Operated by Granviex LLC
Email:
[email protected]
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